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Are you taking on new clients?
Yes, new clients are always welcome. However, because our groups are structured as closed group sessions you may have to wait until a new group session starts. There is no waiting period for individual sessions.
What are your hours?
Our hours are 10am - 8pm Monday - Friday and 11am - 4pm on Saturday; all sessions are done by appointments only.
Do you accept insurance?
We apology for the inconvenience but we are no longer accepting insurance; unfortunately, insurance companies do not partner well with smaller practices, which we found out the hard way.
What are your rates?
We will gladly provide our rates to you by phone or email, whichever is more convenient for you.
Are there any extra fees?
There is a 6% credit/debit card fee, as well as a fee for the cost of the workbooks required in some of our groups and for some of our individual clients; you do not have to purchase your book from us, they are available online, at book stores, and at your local library. Also, there is a fee for missing a session without providing a 24-hour notice.
How long does a session last?
Our individual, couples, and family sessions are 50-minutes in length while our group sessions are 80-minutes in length.
How do I schedule an appointment?
Please call us (850) 512-6574 to schedule your initial in-take session. All other appointments will be scheduled by you and your therapist in the manner of your choosing.
What is your cancellation policy?
We respect your time and ask that you respect ours as well. We understand that emergencies occur and we would never charge for a missed session due to unforeseen circumstances. For all other cancellations we require a 24-hour notice. A charge of 50% of your session fee will be charged otherwise.
Can I bring my baby/child with me?
We neither encourage nor discourage bringing your children into your individual sessions. We understand the necessity; however, we recommend that you get a sitter, if possible, in order to get the full benefit of your session. No none group members are allowed in group sessions for the privacy of all members.
Do you do phone or online sessions?
Yes, our licensed counselor is also a Certified E-therapist and is able to conduct sessions outside the traditional method.
What should I expect our first session to be like?
Our first session is known as the in-take session. You will be asked to complete an in-depth (personal history) assessment, 3-5 mini inventory assessments (assessing for depression, anxiety, suicidality, and trauma, drugs and alcohol abuse), and a treatment plan. Together we will be able to determine your best course of treatment.
